FAQ's

FAQs
Who are your designers?
The Yetzer’s design team offers FREE in-home design services from interior designers, as well as the sales support and operations teams. Our interior designers either have many years of experience in the field or an interior design or interior architecture degree. All of our non-degreed designers have been trained by our senior designers and management team and are well versed in our products and are talented at designing.
How does the FREE in-home design service work?
It’s really comes down to three simple steps:
1 – We invite you into our store to meet with a designer and get a tour of our services.
2 – You invite us out to your home so the designer can really get wrapped into your project and take in the whole environment they will be working on.
3 – After the designer has had a chance to research your project, we invite you back out to the store so we can make a professional presentation and recommendations of fabrics, select furniture pieces, and accessories. After design and selection your designer will prepare a quote, order your products, update you and follow up after delivery.

There is no catch, no gimmick, no kidding. Just a great service for you to use…FREE.
Do you have fabric swatches?
Our store has a dedicated interior design center with thousands of fabrics and leathers from many manufacturers to see and touch. We also have sample woods, wood finishes, sample carpet, tile, wood flooring and other trim material. These samples can be checked out and viewed in your home to ensure the proper color match.
What type of payments do you accept?
We offer several payment options: Cash, MasterCard, Visa, Discover, American Express, Checks and Synchrony financing.
How can I pay for my balance if I am having my purchase delivered?
We are an old school retailer but, our sales support team is technology state of the art. We take payments via a secure credit card reader on our smartphones and email the receipt to you. 100% safe and encrypted.
How long does a custom furniture order take for delivery?
Home fashions that are custom made take precise craftsmanship and take approximately 8-10 weeks, depending on the item and manufacturer. Your designer will provide you with a timeline prior to ordering and will follow up with the progress of your order so there are no surprises along the way.
How long does a custom window blind order take for installation?
Your custom window blinds will take from 4-8 weeks depending on the product.
Can I find your products in other stores?
While a number of our products are one-of-a-kind or curated by our team there are also a number that are available by other retailers. We know that you have many options and may be able to find the same product at other retailers. Our goal is for you to be so pleasantly surprised with your in-store shopping experience that you choose Yetzer’s for all of your home fashion and flooring needs.
What is your Return Policy?
There is a 25% restocking fee on custom or special orders but, we don’t have a return policy otherwise, we just want you happy. Period.
Who do I contact if I'm having problems on your website?
For the best experience on our site, we recommend using the most recent version of Google Chrome, Microsoft Edge or your iOS/Android mobile device. If you’re still having problems please contact us at 952-442-4242.